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Service

If you are having trouble placing an order, feel free to call us toll free at 855-655-LSPS (5777). If we are busy, please leave a message and we will return your call.

Due to legal concearns, and fraud, we do not ship outside of the US. We apologize for the inconvenience.

With Lone Star Public Safety, we offer a 30 day return policy. We will refund new unopended items for the full purchase price excluding shipping. Also, we will exchange your item for another item of equal or lesser value. If the item desired in exchange is more expensive the difference will need to be paid in order to facilitate the exchange. If the item to be purchased is of lesser value, then a refund will be issued.

Defective items will be exchanged or refunded if desired within 30 days, If an item shows obvious signs of abuse, other than that wich occured in shipping, there will be no refund. Items should be inspected on receipt by the receiving party. If damage is noted, it should be reported to the delivery service at the time of delivery.

If you would like to exchange/return an item contact us at: 855-655-LSPS (5777) (If we are unavailible, please leave a message and we will return your call.)

Our Shipping Address is:

Lone Star Public Safety
8875 FM 2011E
Longview, TX 75603